Last updated: 8 October 2026
This policy explains what personal information LoveSpells.Org.UK (“we”, “us”, “our”) collects when you visit www.lovespells.org.uk (“the Website”), why we collect it, and the rights you have over it. We are the data controller for the information described here. We follow the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
How to contact us
If you have any questions about this policy or your personal information, email us at beatrix@lovespells.org.uk.
The information we collect
Information you send us. If you email us, we receive your email address, your name if you include it, and anything you choose to tell us in your message.
Technical information. Like almost every website, our web server automatically records basic technical details when pages are requested: your IP address, the date and time, the page requested, your browser type and the website that referred you. These server logs are kept by our hosting provider for security and to keep the Website running properly.
Visit statistics. We count visits with GoatCounter, which we run on our own server. It does not use cookies and does not keep your IP address. It records the page visited, the referring site, and your browser, operating system, screen size, language and country, stored only as totals. You can switch it off in Cookie Settings.
Cookies. We use a small cookie to remember your cookie choices. With your permission only, we may also use advertising cookies in future. Our Cookie Policy explains these in full.
We do not ask for, and do not want to receive, special category information (for example about your health) unless you choose to share it with us in an email.
How we use your information and our lawful basis
| What we do | Why | Lawful basis |
|---|---|---|
| Reply to your emails | To answer your questions | Legitimate interests (responding to people who contact us) |
| Keep server logs | To keep the Website secure and working | Legitimate interests (security and running the Website) |
| Remember your cookie choices | So we do not ask you every time | Legitimate interests; strictly necessary under PECR |
| Visit statistics with GoatCounter | To understand which pages are read and improve the Website | Legitimate interests; you can switch it off at any time in Cookie Settings |
| Advertising cookies (not used yet) | To show adverts | Your consent, which you can withdraw at any time |
Sharing your information
We do not sell, rent or exchange your personal information. We only share it with:
- Our hosting provider, which stores the Website, its server logs and our visit statistics on our behalf.
- Our email provider, which handles messages you send us.
- Advertising partners (for example Google), only if we introduce them and only if you have given consent through our cookie settings.
- Authorities, where the law requires us to.
Some of these providers may process information outside the UK. Where they do, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement.
How long we keep it
- Emails: for as long as needed to deal with your enquiry, and no longer than 2 years after our last contact.
- Server logs: normally no longer than 90 days, unless needed to investigate a security issue.
- Visit statistics: kept as totals, which do not identify anyone.
- Your cookie choice: 6 months, after which we will ask again.
Your rights
You have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong;
- ask us to delete your information;
- object to, or ask us to restrict, how we use your information;
- withdraw your consent at any time, where we rely on consent (use Cookie Settings at the foot of any page);
- ask for your information in a portable format.
To use any of these rights, email beatrix@lovespells.org.uk. We will reply within one month.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.
Children
The Website is not intended for children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time, for example if we introduce advertising. The date at the top shows when it last changed.